Refund policy

At Carmani.we're committed to ensuring your satisfaction with every purchase.If something isn't right , we're here to help make it right. Please review our return and refund guidelines below.

Returns.

We gladly accept returns within 14 days of the delivery date.

To quality for a return;

.The items must be unused, unwashed, and in its original condition.

. All tags ,packaging, and labels must remain intact.

. Proof of purchase (order confirmation or receipt) is required.

To initiate a return, please contact us at support@carmanifashion.com with your order number and reason for return. Once approved, well provide return instructions.

NOTE: Costumers are responsible for return shipping costs.

Refunds:

Once we receive your return and inspect the item:

.We'll notify you via email regarding the status of your refund.

. Approved refunds will be procesed back to your original payment method within 5-7 business days.

. Please allow extra time depending on your bank or credit card provider.

Shipping fees  (if applicable) are non refundable.

Non- Returnable Items:

For hygiene and safety reasons, the following items cannot be returned or refunded:

.Lingerie, undergarments, and intimate apparel.

. Accessories marked as final sale.

.Gift cards or promotional items.

Damaged or incorect orders:

if you received a damaged, defective or wrong item, please email us within 3 days of delivery include photos and your order number so we can resolve the issue quickly at no extra cost to you.

For any Return and Refund, inquiries, please reach out:

Email: support@carmanifashion.com

Subject: Return or Refund Request-{ Your Order Number}


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